1. Who is responsible
The data controller is the legal business operating Pooldodi Maintenance. Insert the full legal entity name, trading address and monitored privacy contact before publication. The brand name alone may not identify the legal controller.
2. Information we may collect
Depending on the tools enabled, information may include your name, email address, phone number, town or postcode, property/service details, messages, images you choose to send, and technical data such as browser or device information.
3. How information is used
Information may be used to respond to enquiries, assess service availability, prepare estimates, manage bookings and customer communications, maintain security, comply with legal obligations and improve the website where lawful.
4. Legal basis
Where UK GDPR or EU GDPR applies, the business must identify and document an appropriate lawful basis for each processing purpose, such as taking steps at your request before a contract, performing a contract, complying with a legal obligation, legitimate interests where appropriate, or consent where required.
5. Sharing and service providers
Information may be handled by website hosting, email, booking, analytics, security or customer-management providers if those tools are actually used. Add the real providers, their roles and relevant international transfer details before launch. Do not claim that no data is shared unless verified.
6. Cookies and analytics
The final policy should list the cookies and tracking technologies actually installed. Non-essential cookies or advertising analytics should only operate in line with applicable consent requirements. Configure a consent mechanism if required.
7. Retention and security
Set retention periods appropriate to enquiry records, contracts, accounting and legal obligations. Apply proportionate technical and organisational safeguards; no online system can be guaranteed completely secure.
8. Your rights
Depending on the applicable law, individuals may have rights to access, correct, erase, restrict or object to processing, data portability and withdrawal of consent. They may also complain to the relevant data protection authority.
9. Children
The website is intended for people seeking pool services, not for children to submit personal information. If the business knowingly collects children's information, it must apply the requirements relevant to its jurisdiction.
10. Changes and contact
Update this policy when processing practices change. Replace this section with the verified privacy contact and legal business details before publishing.
Last reviewed: 23 October 2026 (draft date; review before publication).